CRM
Folder Auto Generated From API
							 
	 
	 Sales tunnels connect sales pipelinesSales pipelines are a set of stages in the kanban to work with deals.. If a deal is handled by different departme...
						
						Thứ 5, 19 Tháng 6, 2025 13:35
					
							 
	 
	 Lists are used to store variants of field values. The more values are in the list, the harder it is to find the desired one.
 
 
	 We added a new opti...
						
						Thứ 5, 19 Tháng 6, 2025 13:35
					
							 
	 
	 Each CRM item has a form. It consists of fields on the left side and a timeline on the right side. You can enter information about customers into thes...
						
						Thứ 5, 19 Tháng 6, 2025 13:35
					
							 
	 
	 Configure a CRM item form layout for specific employees and departments.
 
 
		 Only Bitrix24 account administrator can add, edit, and delete a CRM it...
						
						Thứ 5, 19 Tháng 6, 2025 13:35
					
							 
	 
	 Bitrix24 CRM provides the Calendar view for leads and deals. It is especially useful for selling services or evaluating your workload over a certain p...
						
						Thứ 5, 19 Tháng 6, 2025 13:35
					
							 
	 
	 
 
 
	 Leads or deals are almost always linked to a contact or a company. Use the standard Client field in CRM item forms to set this link up.
 
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						Thứ 5, 19 Tháng 6, 2025 13:35
					
							 
	 
	 Configure tabs inside the CRM item form according to your preferences.
 
 
	 
 
 
	 You can customize tabs in the form and the timeline menu.
 
 
   
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						Thứ 5, 19 Tháng 6, 2025 13:35
					
							 
	 
	 The CRM item form timeline displays activities related to a deal, a customer, or a lead, like calls, tasks, emails, meetings, etc. For example, you ca...
						
						Thứ 5, 19 Tháng 6, 2025 13:35
					
							 
	 
	 
 
 
	 In Bitrix24, you can invite a customer to chat on Telegram or WhatsApp from the CRM entity form. To ensure convenience for the client, switch t...
						
						Thứ 5, 19 Tháng 6, 2025 13:35
					
							 
	 
 Kanban is a board with columns and forms that helps guide the customer through the sales pipelines. Forms are CRM entities: leads, deals, invoices. Col...
						
						Thứ 5, 19 Tháng 6, 2025 13:35
					