ADIGITRANS

Connect your company's Instagram Direct to the Bitrix24 Open Channel to manage customer interactions efficiently. Reply to Instagram ...

Bitrix24 open channel integrations with Instagram require an Instagram business account connected to a public Facebook page. You can continue in...

When communicating with a customer on Facebook or Instagram, you have 24 hours to wait for the customer to respond. If more than 24 hours pass after t...

The Instagram Direct channel allows you to respond to customer comments in your Direct messages. Enable the Also connect comments left to posts ...

Connect Bitrix24 Live chat to Open Channels and get client inquiries from your website. Thus, employees added to the agent queue will process client m...

Contact forms are needed for identifying customers in Live Chat. They help you quickly gather contact details like name, email, and phone number, whic...

Contact information forms are useful for identifying customers during live chat conversations. Set up a form to automatically greet clients in the cha...

You can connect Telegram to Bitrix24 open channel in a few steps by using Telegram Chat bot. Once clients contact you via Telegram, you can communicat...

New possibilities for online trading have appeared in Bitrix24. Now you can connect your online store to Telegram and accept orders and payments with ...

When using Open Channels, you may encounter errors for various reasons. In this article, we've compiled some of the most common errors and how to ...