Contact_Center
Folder Auto Generated From API
From February 5, 2024 Viber has updated the conditions of creating a chatbot. Now it can be connected only for a fee. If you created a chatbot before ...
Thứ 5, 19 Tháng 6, 2025 21:05
You can connect WhatsApp with your Bitrix24 in a few steps using Twilio integration.
Select WhatsApp.
Click the Connect bu...
Thứ 5, 19 Tháng 6, 2025 21:05
According to WhatsApp rules, a company cannot send the first message in the messenger. Only the customer starts the dialog. The exception is HSM (High...
Thứ 5, 19 Tháng 6, 2025 21:05
Instant WhatsApp is a communication channel you can connect to your website widgetA widget is a tool for website visitors to communicate with your com...
Thứ 5, 19 Tháng 6, 2025 21:05
According to WhatsApp rules, a company cannot send the first message in the messenger. Only the customer starts the dialog. The exception is HSM (High...
Thứ 5, 19 Tháng 6, 2025 21:05
You can configure Open Channels in the Contact center section.
Here are messengers and social networks you can connect to Bitrix24:
...
Thứ 5, 19 Tháng 6, 2025 21:05
In the Contact Center section, you can access all the communication settings available in Bitrix24, including mail, telephony, website widgets, websit...
Thứ 5, 19 Tháng 6, 2025 21:05
This article answers the most frequently asked questions about Contact center.
What are Open Channels?
Open Channels ...
Thứ 5, 19 Tháng 6, 2025 21:05
When using Open Channels, you may encounter errors for various reasons. In this article, we've compiled some of the most common errors and how to ...
Thứ 5, 19 Tháng 6, 2025 21:05
In the Contact Center section, you can access all the communication settings available in Bitrix24, including mail, telephony, website widgets, w...
Thứ 5, 19 Tháng 6, 2025 21:05