Telephony
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When configuring your rented number or SIP PBX, you can manage several extra options in the Other section. These settings allow you to:
Select e...
Thứ 5, 19 Tháng 6, 2025 20:56
Phone call recording is a valuable tool for managing employees and serving customers. After conversations, reviewing recordings helps capture crucial ...
Thứ 5, 19 Tháng 6, 2025 20:56
Use Bitrix24 Telephony to interact with your potential customers. To avoid adding contacts manually, set up telephony integration with CRM. Convert ca...
Thứ 5, 19 Tháng 6, 2025 20:56
Learn how to manage the working hours of your company's phone line with Bitrix24. Specify employee availability for incoming calls and set up call...
Thứ 5, 19 Tháng 6, 2025 20:56
An active call form appears in your Bitrix24 when handling both inbound and outbound calls. It shows up as a call window in a browser or Bitrix24 Mess...
Thứ 5, 19 Tháng 6, 2025 20:56
You can work with incoming and outgoing calls in Bitrix24 Telephony. The call form automatically appears on the screen.
The call form
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Thứ 5, 19 Tháng 6, 2025 20:56
In Bitrix24, you can redirect incoming calls to other employees and departments. Call forwarding is available in the browser, Bitrix24 Messenger, and ...
Thứ 5, 19 Tháng 6, 2025 20:56
If you have any problems with Bitrix24 Telephony, please check the following requirements:
Internet connection speed - no less than 128 K...
Thứ 5, 19 Tháng 6, 2025 20:56
Bitrix24 Telephony provides a high-quality connection and many useful options, including inbound and outbound calls, call recordings, and CRM integrat...
Thứ 5, 19 Tháng 6, 2025 20:56
Make sure that you can receive and make calls in the browser. To do this, take a call quality test in your telephony operation.
Important!
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Thứ 5, 19 Tháng 6, 2025 20:56