ADIGITRANS

SIP connector subscription allows you to accept incoming calls and perform outgoing calls via your PBX. What is SIP connector Place your or...

Telephony is one of the mail tools your company can use in Bitrix24. Let's clarify some details of telephony charges, subscriptions, rental fees f...

If you don't want to get inbound calls from a certain phone number, you can block it by adding it to the blacklist. Where to find it ...

Bitrix24 allows call interception for any telephony queue group user. If you use a softphone in our messenger, click the Intercept button when there i...

Extension numbers provide a convenient way to communicate directly with colleagues and customers. In Bitrix24 Telephony, extension numbers can be assi...

Telephony section contains a list of all calls. Configure access permissions to assign employees who will make outbound calls, listen to call recording...

Queue groups in Bitrix24 Telephony are users who handle inbound calls one at a time. This approach minimizes wait times and balances the workload acro...

In this article you will find the information about the settings you need to apply to answer calls in Bitrix24 Mobile app. This option is availa...

Voice menu is an automated system that helps you process inbound calls faster and route them to the desired destination. When your clients call you, t...

Text to Speech (TTS) is a technology that converts digital text into audio. For example, IVR systems use it to provide customers with company working h...