Contact_Center

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Connect Open Channels - Apple Messages for Business: : Additional features in Apple Messages for Business
To connect Apple Messages for Business to your Bitrix24 account successfully, you need to demonstrate all chat processing capabilities to an Apple spe...
Thứ 5, 19 Tháng 6, 2025 21:05
Connect Open Channels - Apple Messages for Business: : Connect Apple Messages for Business
Connect your Apple Messages for Business account with Bitrix24 to process messages from Apple device users sent via the Message app. Check if t...
Thứ 5, 19 Tháng 6, 2025 21:05
Connect Open Channels - Bitrix24 Network: : Connect Bitrix24 Network
Use Bitrix24.NetworkBitrix24.Network is your profile page for accessing any Bitrix24 account that you are an administrator of or invited to. to...
Thứ 5, 19 Tháng 6, 2025 21:05
Connect Open Channels - Check Open Channel agent availability
Employees have a work schedule, but customers can send messages at any time. This can lead to uneven workloads and increase customer wait times in the...
Thứ 5, 19 Tháng 6, 2025 21:05
Connect Open Channels - Connect Open Channels
You can configure Open Channels in the Contact center section. Here are messengers and social networks you can connect to Bitrix24: ...
Thứ 5, 19 Tháng 6, 2025 21:05
Connect Open Channels - Create and configure Open Channels
Open Channel is a tool for managing customer communication across various platforms like messengers, social networks, and live chat. It helps you: ...
Thứ 5, 19 Tháng 6, 2025 21:05
Connect Open Channels - Facebook: : Extend messaging window from 24 hours to 7 days
When communicating with a customer on Facebook or Instagram, you have 24 hours to wait for the customer to respond. If more than 24 hours pass after t...
Thứ 5, 19 Tháng 6, 2025 21:05
Connect Open Channels - Facebook: : Facebook: Connect comments
Connect Facebook comments with Bitrix24 and reply to comments on your Facebook posts in Bitrix24 Messenger. How to connect Facebook with Bitrix2...
Thứ 5, 19 Tháng 6, 2025 21:05
Connect Open Channels - Facebook: : Facebook: Connect messages
Connect Facebook with Bitrix24 Open Channel and reply to Facebook messages in Bitrix24 Messenger. How to connect Facebook with Bitrix24 ...
Thứ 5, 19 Tháng 6, 2025 21:05
Connect Open Channels - Instagram: : Connect Instagram Business account
This channel is outdated, we recommend using the Instagram Direct channel. Connect your Facebook page to Bitrix24 Open Channels and process Instagra...
Thứ 5, 19 Tháng 6, 2025 21:05